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Reservations Policy

General Conditions

  • Check-in: 2 pm
  • Check out: 11 am
  • Buffet breakfast included from 8 to 10.30 am.
  • New Year's Eve minimum 5 nights.
  • Carnival minimum 3 nights.
  • Holy Week minimum 3 nights.
  • Weekends minimum 2 nights.
  • Nights minimum per stay is not transferable to other reservation or person.

Cancellation policies Low Season

  • Free cancellation up to 48hs prior to check in date; total stay fee will be charged if reservation is not cancelled 48 hours before check in date.
  • These cancellation policies do not apply to reservations for New Year's Eve, Carnival and Holy Week.

Cancellation policies New Year's Eve, Carnival and Holy Week

  • Reservations for New Year's Eve, Carnival and Holy Week will be confirmed after prepayment of 100% of the stay.
  • Prepayments will not be refunded.

IMPORTANT NOTE: This confirmation implies guest commitment to pay total stay fee. Even when guest leaves the hotel prior to original check out date.

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